Moving management services you can rely on, from planning to delivery

Our moving management services give your international move a single point of contact, from planning to delivery. Your dedicated Move Manager coordinates packing, shipping, customs and updates every step of the way, whether you're relocating a household or your whole family.

What’s included in our moving management services

From your first quote to the moment your belongings arrive, your Move Manager is your single point of contact. Here’s what that support includes.

Move planning & timeline

Your Move Manager plans your move and builds a clear timeline from day one.

Customs & documentation

Explains destination customs requirements and documentation so nothing catches you off guard.

Packing guidance

Advises on packing and preparation ahead of collection, using eco-friendly, sustainable packing materials.

Shipping method

Recommends the best shipping method for your belongings and budget.

Collection & delivery

Coordinates collection and delivery end to end.

Consistent updates

Keeps you informed with consistent updates throughout your move.

Issue & claims support

Assists with any issues or claims, should they arise.

Why choose MGD's moving management services

An international relocation involves more than getting your belongings from one country to another. Our moving management services coordinate every stage, so you can focus on settling into your new home.

Clear communication

Clear, consistent communication at every stage of your move.

Flexible shipping options

Shipping options tailored to your move, belongings and budget.

Support from start to finish

Support from collection through to destination delivery.

Dedicated Move Manager

A single dedicated Move Manager for your entire relocation.

25+ years of team experience

Our team brings over 25 years of international moving experience.

British-led team

An established process for cross-border moves.

How our moving management service works

Six simple steps, coordinated by your dedicated Move Manager from quote to delivery.

1

Move survey

Tell us about your belongings, property access and moving requirements.

2

Personalised quote

We'll assess your move and provide a quotation based on your requirements.

3

Move planning

Your Move Manager builds your moving timeline and confirms documentation needs.

4

Packing & collection

Your belongings are professionally packed using eco friendly, sustainable materials and collected.

5

International shipping

Your Move Manager keeps you updated as your shipment makes its way to your new country.

6

Destination delivery

Your belongings are delivered, with support through the final stages of your move.

4

Packing & collection

Your belongings are professionally packed using eco friendly, sustainable materials and collected.

5

International shipping

Your Move Manager keeps you updated as your shipment makes its way to your new country.

6

Destination delivery

Your belongings are delivered, with support through the final stages of your move.

Moving management services FAQs

Quick answers to the questions we hear most about moving management.

What is a moving management service?

A moving management service means you're assigned a single Move Manager who coordinates every stage of your international move, from planning and documentation through to packing, shipping and destination delivery. That way, you don't have to manage each part separately.

Do I need moving management services for a small move?

Even smaller moves, like unaccompanied baggage or a single shipment, benefit from having a Move Manager coordinate customs documentation and delivery on your behalf.

How much do moving management services cost?

Moving management is included as part of your international shipping quote with My Global Delivery, so there's no separate fee for having a dedicated Move Manager. Request a free quote for pricing based on your specific move.

Who is my Move Manager?

Your Move Manager is a dedicated member of the My Global Delivery team, assigned to your move from your first quote through to delivery at your destination.